Privacy Policy

1. We Respect Your Privacy

At DE Great Laundry Service, we only collect what we need to pick up, clean, and deliver your clothes. No spam. No selling your data.

2. Information We Collect

• Phone Number & Name – To contact you for pickup/delivery
• Address – To send our rider to your door (Ifite, Aroma, UNIZIK, etc.)
• Order Details – Number of clothes, special requests (e.g., "no bleach")
• Payment Info – Only if you pay via transfer (Moniepoint: 5877019187)

3. How We Use Your Info

• Send WhatsApp updates: “Rider on the way” or “Laundry ready!”
• Improve service (e.g., remember you prefer folded shirts)
• Send occasional offers (max 1/month, easy unsubscribe)

4. We NEVER Share Your Data

Your info stays between you, us, and our trusted rider. No third-party apps. No marketing companies.

5. WhatsApp Messages

We use WhatsApp (Meta) to message you. Their privacy policy applies to chat content. Read it here.

6. Data Storage & Security

Your info is stored securely on password-protected phones and deleted after 90 days (unless you’re a regular customer).

7. Your Rights

• Request to see your data
• Ask us to delete your info
• Stop receiving messages (reply “STOP”)

Contact: 0903 727 9075

8. Cookies & Website

This site uses zero cookies. No tracking. No ads. Just fast laundry booking.

9. Changes to This Policy

We’ll notify you via WhatsApp if we update this policy.